Privacy Policy

Privacy Policy

Privacy Policy

Last updated: 1st July 2025

1. Who We Are

This Privacy Policy applies to Blue Eclipse Aerial Systems, a trading name of Blue Eclipse Ltd, registered in England and Wales (Company Number: 13767052).

Our contact details:
📍 Lytchett House, 13 Freelands Park, Wareham Road, Poole, Dorset
📧 hello@blueeclipse.co.uk

We are committed to protecting your personal data and your right to privacy.

2. What Personal Data We Collect

We may collect and process the following data:

  • Contact information (e.g. name, email address, phone number)

  • Business/project details you provide when making an enquiry

  • Payment details (where applicable for services rendered)

  • Website usage data (e.g. IP address, browser type, pages visited)

We do not collect or process any sensitive personal data (special category data).

3. How We Collect Your Data

We collect personal data:

  • When you contact us via the website, email, phone or social media

  • When you purchase services or engage us for a project

  • Through website cookies (see Section 7)

4. Why We Collect Your Data (Lawful Basis)

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Consent – you have given clear consent (e.g. for email updates)

  • Contract – it is necessary to fulfil a contract with you

  • Legal obligation – we are required by law (e.g. HMRC reporting)

  • Legitimate interest – for marketing or business development, in ways you’d reasonably expect and that have minimal privacy impact

5. How We Use Your Data

We use your data to:

  • Respond to enquiries and provide services

  • Manage customer relationships

  • Issue invoices and handle payments

  • Improve our website and services

  • Send marketing updates if you’ve opted in

We do not sell your data or share it with third parties for marketing purposes.

6. Sharing Your Data

We may share your information with:

  • Service providers (e.g. cloud storage, website/email hosts)

  • Accountants and payment processors

  • Legal authorities where required by law

All third parties are subject to strict data processing agreements.

7. Cookies and Analytics

Our website may use cookies to:

  • Understand user behaviour (e.g. via Google Analytics)

  • Improve user experience

You can manage your cookie preferences through your browser settings. 

8. How We Store Your Data

We store data securely using encrypted systems and access controls. Your personal data is retained only as long as necessary, typically:

  • 6 years for financial/accounting records (legal obligation)

  • Until your project is complete or your enquiry resolved

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access a copy of your data

  • Correct inaccuracies

  • Request deletion

  • Restrict processing

  • Object to processing

  • Data portability (in some cases)

To exercise your rights, contact us at hello@blueeclipse.co.uk. We will respond within 1 month.

10. Complaints

If you are unhappy with how we’ve handled your data, please contact us first so we can put things right.

You also have the right to complain to the Information Commissioner’s Office (ICO):
📍 Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
🌐 https://ico.org.uk/